Are you managing or running an accommodation business, such as a hotel, short-term accommodation, or an Airbnb let? If yes, changing linen is one of the core aspects of your business as it can make or break your overall guest experience. Nothing appeals to most guests than clean and well-presented linen. Ensuring that every guest is greeted with a thoroughly clean and stain-free linen is an indication that the accommodation provider takes hygiene into consideration, and that will form a good basis for the guests to rate the overall cleanliness of the accommodation within seconds.
In the accommodation sector, it is expected that providers and operators change bed linens after every guest stay. For some guests on a longer stay, the policy on the time interval between changing linens may vary, but one can expect it every 3 to 7 days or upon a guest’s request. ONS reveals that the average guest stay is 11 days in England, 10 days in Scotland and 9 days in Northern Ireland.
Based on the average stay duration, one would anticipate a change of linen during a stay in most cases and a change after every guest departure. Assuming an average Airbnb occupancy rate of 70%, would mean around 2 guests per month on an average stay of 10 days per guests. This will mean at least replacing the towel and linen at least twice a month, and could rise to four times if linens are changed within each stay. This builds up the need for more linens and towels or a quicker turnaround time for the dry cleaning of these or the purchase of more at wholesale.
Based on the average guest stay in the UK, the total number of rooms, your policy regarding linen replacement during a stay and the overall occupancy levels will put things into perspective with regard to hiring, purchasing or dry cleaning linen yourself.
